As Billions More Fly, Here’s How Aviation Could Evolve

THOUGH IT MAY have lacked the drama that accompanied takeoff at Kitty Hawk a century ago, a recent flight in the skies above Shanghai still marked a historic moment in aviation. On May 5 a plane called the C919 circled the city for an hour, with just five crew members aboard. The 168-seat jet is the first large commercial aircraft manufactured in China—its challenge to popular models from giants Boeing and Airbus. That first public test flight heralded the rise of Asia, and China in particular, in a radically evolving aviation…

The best Boarding way to accelerate the passengers

Introducing Better Boarding The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling “Better Boarding“. Media player Better Boarding consists of three key improvements Less time in line:…