The best Boarding way to accelerate the passengers

Introducing Better Boarding The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling “Better Boarding“. Media player Better Boarding consists of three key improvements Less time in line:…

 SECURITY ON THE AIRPORT CONCOURSE: FLYING’S BLACK HOLE?

Security measures within airports are constantly being improved and tested, but what happens on the concourse receives far less scrutiny. JULIAN TURNER asks LETICIA MONTEAGUDO, executive director for the Americas, at Smart Security Consultancy, whether there are security black holes L eticia Monteagudo is executive director of Smart Security Consultancy for the Americas. She is an expert on landside security, including passenger screening, terminal safety and infrastructure. She was formerly IATA regional manager, passenger facilitation and security for the Americas, and has collaborated with US Homeland Security and the Transportation Security Administration. Leticia…

Iraqi Airways suspends pilots who fought in-flight over food

BAGHDAD (AFP) – Iraqi Airways has suspended two of its pilots for getting into a fight — over a food tray — during an international flight with more than 150 passengers on board. The row erupted on a flight to the capital Baghdad from the Iranian city of Mashhad, with 157 travelers on board plus crew. “Conversation with the pilot became heated because he forbade an air hostess from bringing me a meal tray, under the pretext that I hadn’t asked him for authorisation,” the co-pilot said in a letter addressed to…

Germanwings: EU publishes new rules on mental fitness of air crew

  Since the 2015 tragedy of Germanwings Flight 9525, the European aviation community has been mobilized to work towards strengthening the continent’s aviation safety. As a result, on July 25, 2018, the Commission of the European Union (EU) published new safety rules – referred to as The Regulation – on air operations, including new provisions to better support the mental fitness of air crew. The deliberate crash – as it was declared by French investigators, the Bureau d’Enquêtes et d’Analyses (BEA) – of Germanwings Flight 9225 by co-pilot Andreas Lubitz in March 2015,…

IndiGo, GoAir cancel 65 flights after DGCA grounds planes with faulty engines

MUMBAI: Budget carrier IndiGo and GoAir cancelled as many as 65 flights on Tuesday after the country’s aviation regulator Directorate General of Civil Aviation (DGCA) grounded its eight A320Neo planes with faulty Pratt & Whitney engines + , along with three such aircraft of GoAir. The Gurugram-based IndiGo cancelled 47 of its 1,000-odd flights per day, the Wadia Group-promoted GoAir said it had cancelled 18 flights. GoAir has cancelled 18 flights originating from over eight cities, the airline said in a statement to PTI. GoAir operates 230 flights per day. The flights that have been cancelled are…